It’s been weeks (maybe months) of your hot water system playing up. It’s finally time to replace it. You’ve done your research and you’re set on a Rheem hot water system. Praised as one of the best on the market, Rheem is a renowned Australian manufacturer and well-known for their reliability.

But no matter how you get around it, a new hot water system is an investment purchase. So, now that you have decided which hot water system you want, you’re wondering, “how do I find a good Rheem service agent near me?” 

What Should I Look for in a Rheem Service Agent?

A Rheem service agent will make sure that you know everything you need to about Rheem products, installing them and maintaining them.

Here are some great questions to ask to make sure that your service agent is reliable:

• Do you have the right licenses to install a Rheem?
• How much experience do you have?
• Can you tell me about the Rheem warranty?
• What are the specific costs involved?
• Any specific questions about how Rheem gas, electric, solar or heat pump hot water systems work.

What is the Difference Between a Rheem Dealer and Rheem Service Agent?

A Rheem dealer can only sell you Rheem products, but they can’t fit them. On the other hand, Rheem service agents can install and service Rheem products while keeping the warranty intact, but not sell them. Usually, you need both to install your Rheem hot water system. 

And if you opt to install it on your own or with a handyman, you can forget about all the Rheem warranty benefits! It’s just too risky to void the warranty. You might think that you are saving money – but you might have just flushed those savings away.

Are There Commercial Rheem Service Agents and Dealers?

You can actually get both a Rheem Service Agent and Dealer in one. These plumbers can sell and install your Rheem hot water system in one go! Customers won’t need to talk to and work with multiple sellers and contractors. These plumbers have all the necessary licenses required for hot water installation – plumbing, gas and restricted electrical.

When you are planning your hot water installation, your Rheem service agent and dealer can answer all your questions on both the products and installation.

Why Choose a Hot Water Installer Who is Both?

Guaranteed fair price

Bundling the product sale and installation together saves you both time and money. Lots of plumbers also offer complementary removal and disposal of your old hot water system.

Hot water plumbers also make sure that you apply for any relevant hot water rebates, such as the Small-Scale Energy Scheme. 

Guaranteed warranty-proof service

Many people have experienced trying to receive a warranty, only to realise that it no longer applies. A trained Rheem hot water installer will make sure that installation and any repairs follow the product specifications and plumbers are compliant with local gas, water and electricity regulations and requirements.

They know each Rheem system’s warranty requirements and will ensure you reap the benefits!

Guaranteed to know what they are doing

Specific experience and knowledge of Rheem products means that your plumber knows exactly what they are working with. You can be satisfied knowing that your plumber isn’t scratching his head and guessing what to do.

By having a license to both sell and install, hot water plumbers will also always have the right Rheem-branded parts. You will always have the best – and that means a long-running and reliable hot water system.

Guaranteed Rheem trained plumbers and customers get priority

Plumbers can specialise in hot water services, which means that they go through regular technical skills training. They know everything there is to know about hot water products. This training is specifically designed and provided by Rheem for plumbers that sell and install Rheem products. Yes, there really is that much to know about hot water!

By engaging with a plumber that is both a Rheem dealer and service agent, customers can get a direct line to Rheem for priority troubleshooting and customer care. Extra points if your plumber is also a reliable emergency plumber because hot water repairs are not something you want to wait on – especially in the winter.

Make things easier for yourself! Choose your Rheem hot water system and get it installed with an experienced Rheem service agent and dealer rolled into one.