8 Strategies NDIS Business Consultants Use To Boost Your Company's Revenue

A business in National Disability Insurance Scheme (NDIS) services is a specialised field with its own set of unique challenges. To thrive and remain afloat, you need expert guidance because there is little room for trial and error. NDIS consultants are the professionals to trust – they know what and where to prioritise to make your business successful.

Read further to know the top eight strategies that NDIS business consultants acquire to guide and support NDIS provider businesses and organisations that aim to boost their company’s revenue.

What Do NDIS Business Consultants Do?

NDIS business consultants have a range of services to offer. They offer expert guidance, provide time and cost efficiency, and help you towards enhanced service quality. The key aspects of their offerings include:

• Registration assistance
• Compliance and audit preparation
• Policy and procedure development
• Training and capacity building
• Strategic planning and business operations
• Ongoing support and maintenance

An NDIS business consultant enhances an NDIS provider’s overall operations to deliver quality services to people with disabilities.

Strategies That NDIS Consultants Use to Boost Your Company's Revenue

An NDIS business consultant has several strategies that they have been using to boost your company's revenue. So, here are the top strategies and approaches that NDIS consultants use:

1. Optimising Operational Efficiency

NDIS consultants look after and streamline the business's operations in ways that reduce costs and increase productivity. 

What are the approaches that they do for this purpose?

• Automate Administration: They implement cloud-based software to manage scheduling, invoicing, and client notes. This dramatically reduces administrative hours and minimises errors.
• Use Virtual Assistants: They outsource administrative tasks such as invoicing and client management to virtual assistants. This saves a lot of money and frees up time for client-related tasks.
• Audit Expenses: There is a review of business expenses that goes in the process regularly. It is to identify areas for cost reduction, like searching for better, cost-effective suppliers.

2. Increasing Client Volume through Strategic Marketing

Consultants recommend foolproof marketing strategies to grow the client base:

• Social Media: They prefer platforms like Facebook, LinkedIn, and Instagram to display your services and success stories to attract a considerable number of clients.
• Referral Networks: If your business establishes partnerships with other healthcare providers or support services, it will provide constant access to the flow of new clients.
• SEO Optimisation: When optimised with relevant keywords, the website makes it easier for people searching for services in the area to reach your business online.

3. Enhancing Service Offerings

NDIS consultants can help you choose to add value to your existing services or introduce some new ones to the list:

• Offering Group Services: When you switch to delivering group services, you will end up serving multiple clients in a go, which will increase your revenue per hour.
• Diversifying Services: Your consultant often suggests you introduce additional services that complement current offerings. This strategy can generate more revenue without much additional resources.
• Creating Long-Term Client Plans: When you formulate service packages or long-term plans, there is regular cash flow and strong client relationships.

4. Maximising Billable Hours

Billable activities increase your revenue per hour. Consultants help you focus on:

• Improving Scheduling: When you use scheduling tools, you reduce gaps in the calendar and accommodate last-minute cancellations with clients on the waitlist.
• Minimising No-Shows and Cancellations: Establishing clear cancellation policies and sending appointment reminders can decrease no-shows

5. Outsourcing Non-Core Functions

NDIS business consultants come up with a very cost-effective option for outsourcing the non-core functions within your business:

• Outsourcing Administrative Tasks: They suggest you use trustworthy external services to handle NDIS compliance paperwork, client invoicing, and other administrative duties.
• Engaging External Consultants: You are introduced to a team of consultants for specific areas like compliance, policy updates, or marketing.

6. Training and Up-skilling the Team

Upskilling of staff improves service quality and productivity. Consultants make sure that you invest thoughtfully in ongoing training for:

• NDIS-Specific Preparations: Such training aims to make the staff understand NDIS compliance, billing procedures, and documentation to meet guidelines.
• Group Therapy: These are to train your practitioners to conduct group sessions. This will multiply your business's revenue on an hourly basis.
• Efficiency Training: It covers time management, record-keeping, and administration tasks so that the team becomes more efficient.

7. Regular Internal Audits

Consultants help you to conduct periodic internal audits. This is an important recommendation as it makes certain that there is proper compliance with NDIS standards. If you identify gaps, you can address them immediately and prevent any issues during official audits.

8. Exploring Additional Revenue Streams

NDIS business consultants can help you to explore other sources of income through:

• Organising fundraising events to raise additional funds.
• Applying for grants to seek financial support from government or private firms.
• Offering additional services such as training or consultancy to boost revenue

Summing Up

So, now you know that the best NDIS business consultant would come up with the best strategies to help businesses boost their revenue. They build your market presence and improve operational efficiency, which will result in better revenue. They make sure that your business remains registered as an NDIS provider. Partner with NDIS business consultants who align their strategies with your business needs to boost your revenue in no time.